Alaska Seafood Company FAQ
About Us
Wild and Sustainable
Welcome to the Alaska Seafood Company FAQ page
Welcome to the Alaska Seafood Company FAQ page, read on to learn about us, or see our frequently asked question section at the bottom of this page. Alaska Seafood Company provides wild-caught Alaska Seafood to seafood lovers around the world. And within the icy waters bordering Alaska’s 34,000 miles of coastline, are the largest, most productive-commercial fishing grounds in the world. Alaska’s rich abundance of marine life is supported by lakes, rivers, streams, bays, and fords. And, Alaska’s waters contain five species of salmon, three varieties of crab, halibut, rockfish, cod, Alaska pollock, sablefish, herring, shellfish, and several varieties of sole and flounder.
We use only wild-caught and sustainable Alaskan Seafood. Because Salmon and halibut swim freely in the Bearing Sea, Gulf of Alaska, Southeast Alaska, and the waters of the North Pacific Ocean, this habitat creates seafood with a lean and firm texture, which provides a superior flavor.
Alaska Seafood Company FAQ – More About Us
Alaska Seafood Company located in Juneau, Alaska, was incorporated in 1987. To begin with our company was formed to take advantage of the new technology of the retort pouch, a “soft can” method of canning. The process allows for a whole smoked salmon fillet or fillet portion to be made shelf-stable (no refrigeration required). Since then we have developed an entire line of shelf-stable products under the name Alaska Cannery and Smokehouse, which are widely distributed to Gift Shops and “Big Box” retailers throughout Alaska and the North West.
Alaska Seafood Company FAQ -What products do we offer?
As a result Alaska Seafood Company was the first facility in Alaska to produce smoked salmon in the retort pouch. Also offered are boneless smoked salmon or non-smoked Wild Alaskan salmon and Halibut which is hand-packed in traditional cans. Additionally, refrigerated products have been made available by our company include a line of hot and cold smoked salmon as well as Frozen Fresh Salmon and Halibut portions. Be sure to check out the rest of the Alaska Seafood Company FAQ page below.
Alaska Seafood Company FAQ:
Frequently Asked Questions
People often ask the question “Do you ship internationally?”
No, we do not. Alaska Seafood Company has suspended International shipping, including to Canada.
You might be asking yourself the question “Will my seafood arrive frozen”. In most cases, your seafood will arrive in a completely frozen condition. However, sometimes your seafood may arrive in a partially thawed state due to high temperatures, shipping delays, or small order sizes. Regardless, this should not be a concern for two reasons. The first of which is that we process the seafood fresh and freeze it only once (for shipping purposes). Resulting in a quality product that has not been exposed to multiple thawing and refreezing cycles. Additionally, we individually vacuum pack each portion into its own sealed environment allowing you to freeze this seafood, if cool to the touch, without any quality loss.
In the rare occurrence where there may be a significant delay in delivery and the seafood is no longer cool to the touch, consumers should immediately discard the package. While this almost never happens, please do not file a claim with FedEx directly but contact us immediately. The reason for this is that FedEx requires the customer to provide the invoice and claim information for customer-initiated claims. We are able to expedite the claim process with the carrier and in many cases provide replacement products and shipping before receiving claim approval.
We schedule shipments using the following guidelines to ensure the quality and freshness of our products.
Fresh/Frozen fish is scheduled on Monday – Wednesday for overnight delivery.
While we schedule Smoked products are to ship on Monday and Tuesday for 2-day delivery. Orders that we receive after 9:30 am PST on Tuesdays will ship on Wednesday. We strongly recommend you place your smoked order prior to this to allow a buffer for carrier delays.
If you have questions or concerns, Contact Us.
Wholesale pricing is made available to customers who have filled out a credit application by email after the credit application has been reviewed and approved. Please visit our wholesale page to fill out and submit your credit application today.
Nutritional Information
| Species | Sockeye | King | Coho | Chum Pacific | Halibut | Dip | Spread | Caviar | Jerky |
| Serv. Size | 2 oz | 2 oz | 2 oz | 2 oz | 2 oz | 2 oz | 2 oz | 19g | 1/3 oz |
| Calories | 90 | 110 | 80 | 80 | 68 | 80 | 100 | 60 | 14 |
| Fat Cal. | 20 | 70 | 18 | 18 | 20 | 20 | 80 | 25 | 1 |
| Total Fat | 6 | 8 | 4 | 3.5 | 1 | 4 | 10 | 2.5 | 1 |
| Sat. Fat | 4 | 2 | 1 | 1 | 0 | 1 | 2 | 0.5 | 1 |
| Transfat | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Cholest. | 35 | 50 | 35 | 23 | 18 | 35 | 21 | 65 | 4 |
| Sodium | 330 | 330 | 330 | 330 | 290 | 280 | 95 | 750 | 36 |
| Total Carb. | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 2 | 1 |
| Fiber | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 |
| Sugar | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 2 |
| Protein | 15 | 14 | 16 | 12 | 12 | 15 | 7 | 6 | 3 |
| Vit. A | 0 | 0 | 0 | 0 | 0 | 0 | 10 | 10 | 0 |
| Vit. C | 2 | 2.5 | 0 | 2 | 4 | 0 | 0 | 1 | 0 |
| Calcium | 0 | 0 | 0 | 0 | 3 | 0 | 0 | 2 | 0 |
| Iron | 7 | 9 | 6 | 4 | 3 | 7 | 1 | 3 | 1 |
Yes, please specify your message in the message to recipient box on the check out page.
Only if requested, call for a rate.
1-800-451-1400
All items can be expedited in shipping by phone request or email. Additional shipping charges may apply. Typical shipping methods are as listed below:
- Shelf Stable items ship by USPS Priority Mail. (Mon-Sat)
- Hot Smoked items ship by Fed Ex 2-day (Mon – Wed)
- Frozen Fresh items ship by FedEx Overnight (Mon-Wed)
To request expedited shipping please place your order online (or by phone) and follow the order up with an email to shipping@alaskaseafoodcompany.com or call by Phone 1-800-451-1400
To pay the shipping difference for your expedited shipping method please click here.
To ensure that products are still frozen and in the highest quality upon delivery. They are hand packed into a Thermo-Insulated-Styro, with 1-2 gel ice packs. Then placed into a cardboard over wrap for shipping and protection. Fed-Ex 2-day shipping is available seasonably for orders placed by phone between the months of October and January for customers who desire a reduced shipping cost (product may arrive cool to the touch but not frozen).
1-800-451-1400
Refrigerate after opening. Should be eaten within 3-4 days.
Commercial canned Salmon or pouched products may be safely stored for many years (see below). As long as the container is not damaged, bulged or leaking.
Cans – 5 years
Jars and Pouches – 7 Years
Alaska Seafood Company only uses WILD stocks of Alaskan Salmon, Halibut and Black cod in our products.
Cans, Jars and Retort pouches are virtually indefinite in shelf life. Anyone eating C-rations from WW II or Korean War era can attest to. We do operate with a guideline for nutritional purposes. Five years for cans and seven years for jars and pouches. After that nutritional will start falling off but they will still fool the tongue and stomach. We use Julian dating to establish when the product was made. See below for cans, this can be read on the can lid.
Date Code for Can Lids
Date Code for Jars and Pouches
Interested in selling our products? Join The Alaska Seafood company. All of our wholesale customers are required to read, fill out, and return by e-mail a 1 page credit application. We currently sell products through a variety of outlets (from small gift shops to big box retailers), for this reason we maintain a low minimum order quantity of 1 case. After reviewing your credit application you will receive a wholesale price list and are free to place your order by phone or using our order sheet available online.
1-800-451-1400
To view our terms and conditions regarding orders placed through our website please Click Here.